Policies

Reservatons:

Please reserve as early as possible. Each trip is subject to cancellations based on interest. Reservations are on a first come first serve basis. Reservations can be made by phone, mail, or in person. Reserve as early as possible although final payment will be due by the dates listed in the tour description.

Methods of Payment:

Prices are quoted on a per person basis. We accept paypal, check, money order, or cash . Send payment for tour to: Affinity Travel Bus Tours; 709 Easton Ave. Waterloo, Iowa 50702

Pick up Points:

Our pick up location in Waterloo is currently the parking lot at The Target Store on San Marnan Drive in Waterloo.  Other pick up locations are dependent on the direction of the trip.  We have had pick up points in Cedar Rapids, Independence and Dubuque. Pick up times will be on the final itinerary. Additional pick-up places may be added along the route to better accommodate our clients.

Travel Insurance offered:

It's unavoidable if you can't make a trip due to illness or another emergency. We offer individual travel protection insurance. Please ask about our insurance to make your life easier and smoother for traveling.

Special Assistance or Requests:

Wheelchair or walker accommodations will be acceptable. Oxygen tanks will be acceptable as long as client has a sufficient tank with them, or ordered to be delivered to the hotels we will be using. ATBT operations will help in any way possible to accommodate every possible situation.

Any other special request must be made when booking your luxury bus tour. Request for special dietary needs, smoking, or non-smoking, adjoining, handicap accessible, or other room types are subject to confirmation and cannot be guaranteed.

Restrooms:

Restrooms are available on all coaches.

Tour Document:

Your tour packet will be handed out when you board the coach. This material includes your tour itinerary listing our complete information along with our cell phone numbers for family or friends to contact in case of emergency.

Responsibility:

ATBT shall be exempt from any liability in the event of an accident resulting in, but not limited to, loss or damage of properties, injury to people, death during trip, delays, irregularities or other occurrences beyond its control

Cancellation Policy:

Cancelling 2 weeks prior to a departure will result in a full refund, less any non-recoverable costs incurred by ATBT. Cancelling less then 10 days prior to depature or after tour departure will result in No REFUND

No-Shows:

No-shows will NOT BE REFUNDED

Gratuities:

Gratuities for meals included on the tour are part of your package. Bus driver gratuity is included in all of our bus trips.